Contact Us
Got a question about a post, need clarification on a health tip, or just want to say thanks? You’re in the right place. Reaching out to Debbie Ellis Health Hub is quick and easy, and we love hearing from you.
How to Reach Us
We offer three simple ways to get in touch:
Email: Send a message to [email protected]. Include the subject line that matches your inquiry – for example “Symptom checker question” or “Feedback on chronic pain article”. This helps us route your email to the right specialist.
Phone: Call us at +44 1234 567890. Our lines are open Monday to Friday, 9 am‑5 pm GMT. If you catch us after hours, just leave a voicemail and we’ll call back within one business day.
Contact Form: Fill out the short form on this page. It asks for your name, email, and a brief description of what you need. You can also attach a screenshot if you’re referring to a specific article. Submitting the form triggers an automated receipt so you know we got your request.
We also monitor our social channels – Twitter, Facebook, and Instagram – for quick questions. A direct message works well for short queries, but for detailed topics we still recommend email or the form.
What to Expect When You Contact Us
Our goal is to reply promptly and give you useful information. Here’s the typical timeline:
- Within a few hours: An automated email confirms we received your message and gives an estimated response time.
- Within 24‑48 hours: A health writer or medical reviewer reads your question and drafts a reply. Complex queries may take a bit longer, especially if we need to check sources.
- Final response: You’ll get a clear answer, links to relevant articles on our site, and any next steps you might need (like booking a GP appointment).
To speed things up, include as much detail as you can. For example, if you’re asking about a medication, list the name, dosage, and any side effects you’ve noticed. If you’re looking for advice on a symptom checker, tell us which app you tried and what result you got.
We respect your privacy. All personal information you share is stored securely and never sold to third parties. Our privacy policy, linked at the bottom of the page, explains how we protect your data.
We’re not a substitute for professional medical care, so if you’re dealing with an emergency or a life‑threatening situation, call 999 (or your local emergency number) right away. For non‑urgent health questions, however, we’re happy to help you make sense of the information you find online.
Thanks for taking the time to reach out. Your feedback helps us improve the site, and your questions guide us toward new topics that matter to you. We look forward to hearing from you!
